Everyday Technology Help at Home (45 Minutes)

$75.00

Need patient help getting everyday technology working?

This in-home service is for seniors, ageing parents and families who need calm, practical help with a straightforward technology problem. I’ll come to your home, focus on the issue that matters most and explain everything clearly without confusing jargon or making you feel rushed.

WHAT I CAN HELP WITH

Help may include:

✓ Connecting a smart TV or another device to Wi-Fi
✓ Tuning free-to-air digital television channels
✓ Setting up streaming services
✓ Setting up a new phone or tablet
✓ Connecting a printer to a computer or Wi-Fi
✓ Getting a computer, laptop or device connected
✓ Adjusting basic sound, display or accessibility settings
✓ Showing you how to use a new device confidently

WHAT’S INCLUDED

✓ Up to 45 minutes of one-to-one help in your home
✓ Support with your technology problems
✓ Patient, step-by-step explanations
✓ Testing to make sure everything is working
✓ Time to practise using the device
✓ Clear advice about what to do next if specialist help is required

Need patient help getting everyday technology working?

This in-home service is for seniors, ageing parents and families who need calm, practical help with a straightforward technology problem. I’ll come to your home, focus on the issue that matters most and explain everything clearly without confusing jargon or making you feel rushed.

WHAT I CAN HELP WITH

Help may include:

✓ Connecting a smart TV or another device to Wi-Fi
✓ Tuning free-to-air digital television channels
✓ Setting up streaming services
✓ Setting up a new phone or tablet
✓ Connecting a printer to a computer or Wi-Fi
✓ Getting a computer, laptop or device connected
✓ Adjusting basic sound, display or accessibility settings
✓ Showing you how to use a new device confidently

WHAT’S INCLUDED

✓ Up to 45 minutes of one-to-one help in your home
✓ Support with your technology problems
✓ Patient, step-by-step explanations
✓ Testing to make sure everything is working
✓ Time to practise using the device
✓ Clear advice about what to do next if specialist help is required

WHO IS THIS SERVICE FOR?

This appointment is ideal for seniors who would like patient technology help at home. An adult child or family member can also book the visit on someone else’s behalf and is welcome to be present.

SERVICE AREA

In-home technology help is available across Shellharbour, Kiama and Wollongong. If you live outside these areas, please contact me before booking to ask whether travel is available.

IMPORTANT TO KNOW

This service covers straightforward technology setup, connection and assistance. It does not include electrical work, wall mounting, antenna repairs, data recovery or internal hardware repairs.

Each appointment focuses on one main issue. If the problem requires more time or a specialist technician, I’ll explain the available next steps before any additional work is arranged.

BEFORE YOUR VISIT

Please have the device, remote controls, chargers and relevant cables ready. If an account needs to be connected, have the login information available during the visit. Please do not send passwords through the booking form or by email.

$75 for up to 45 minutes.